Pedal with peace of mind
Coverage against total theft, theft of accessories and accidental breakage
At the right price, from just €12.99 per month
Compensation for the purchase value of the bike for 2 years
Minimum excess: 0€ for breakage, 5% of the price of the bike for theft
Subscription and claim declaration in less than 2 minutes, 100% online
Responsive customer service, Estaly offers you a service in less than 24 hours
Frequently Asked Questions
Am I eligible for insurance?
Am I eligible for insurance?
You can activate Estaly insurance within two months of purchasing your bike. Estaly covers your bike all year round for a maximum period of 5 years. The insurance is aimed at people aged 18 and over who officially reside in France.
How does theft insurance work?
How does theft insurance work?
In the event of theft by assault or break-in, Estaly will replace your bicycle. Your coverage includes a deductible of only 5% of the price of the bike, replacement at the purchase value for the first two years and a compensation ceiling of €10,000.
How does damage insurance work?
How does damage insurance work?
Whether you caused the accident or not, Estaly will take care of the necessary repairs. Your coverage includes repairs up to the purchase value of the bike, 0€ excess and replacement of the bike if repairs are impossible.
How can I report a claim?
How can I report a claim?
To report a claim, go to your Estaly customer area and click on “ Report a claim ”. You can also report a claim directly from the Estaly website www.estaly.co by clicking on “ Report a claim ”.
Does theft insurance work for accessories?
Does theft insurance work for accessories?
All accessories sold with the bike are covered if stolen. Your coverage includes the theft of the battery, saddle or wheels, the theft of accessories attached to the bike as well as replacement at the purchase value of the parts.
Who is responsible for handling claims?
Who is responsible for handling claims?
Estaly takes care of the entire claims management process. In an eco-responsible approach, we favor the repair of damaged products; we replace them if they are not repairable.